Privacy Policy
Last updated: June 16, 2026
At MR.TAXI Kannur, we commit to protecting and respecting your privacy. This Privacy Policy details how we collect, use, store, and process your personal information when you use our website (mrtaxikannur.in) and our taxi booking services.
1. Information We Collect
To provide you with reliable transportation services, we may collect the following types of information:
- Personal Identity & Contact Information: Name, phone number, and email address when you book a ride, request a quote, or report an issue.
- Trip & Location Data: Pick-up address, destination address, travel dates, and travel times.
- Technical Information: IP address, device type, browser information, and cookies that help us understand how visitors interact with our website.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our booking services. Specifically, we use your data to:
- Confirm and schedule your taxi rides.
- Communicate with you regarding booking confirmations, dispatch updates, and trip details.
- Respond to support requests, customer service calls, and safety reports.
- Process customer feedback, complaints, and service enquiries.
- Maintain safety and security, including driver verification and validation.
- Comply with applicable local and national transport regulations in India.
3. Data Sharing & Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We only share information with:
- Our Drivers: We share pick-up/drop-off locations, names, and contact numbers with assigned drivers to facilitate your ride.
- Service Providers: We use reliable third-party platforms (such as hosting providers, website analysis software, and form processors like FormSubmit.co) to facilitate our services. These partners are bound to keep your data confidential.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authorities to ensure passenger safety and prevent illegal activities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All web requests are transmitted via Secure Socket Layer (SSL) technology. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.
5. Cookie Policy
Our website uses cookies to enhance the user experience. Cookies are small files placed on your device that help us remember preferences and analyze site traffic. You can choose to disable cookies in your browser settings, though doing so may affect certain functionalities of the website.
6. Your Rights
You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request the deletion of your data once our service delivery is complete. To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Business Name: MR.TAXI Kannur
- Email: mrtaaxi@gmail.com
- Phone: +91 7510603060
- Address: KANNUR CALTEX, Near Caltex Junction, Kannur, Kerala - 670001